GOOD SHEPHERD SERVICES

The Human Services Workshops Calendar

Below please find our current list of workshops organized by month.  Identify your selection(s) from the list below by workshop number and proceed to the online registration form.  Please be sure to review our Registration Information page for important details about the registration process.

 

#209 - STRATEGIES FOR ANGER MANAGEMENT

In this hands-on workshop, the facilitator will walk participants through ten strategies for anger management and conflict resolution through the use of interactive activities, video, role-plays, and self evaluation. Participants will gain concrete tools working with groups and individuals on anger management and conflict resolution techniques. The facilitator will also teach techniques for helping both teens and adults understand the meaning and value of anger and use it productively.

  • Friday, October 10, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All Staff
  • Instructor(s): Kerry Moles, LMSW Director/Children's Aid Society, Family Wellness Program

#365 - CASE MANAGEMENT

CASAC Renewal

How do case managers actually manage cases?  How do we keep our clients motivated and engaged in case management?  This course is a "how to" in case management.  We learn together not only how to manage cases, but the skill necessary to maintain productive, efficient worker-client relationships, while keeping ourselves focused on helping to empower clients in attaining positive changes in their lives. At the end of this training, participants will understand their role in the process of strengths-based case management and how it benefits clients. 

This workshop is a complement to the workshop, "Case Management: Assessment" on October 21, 2014.  It is not required, but recommended that you attend both. 

Participants completing this workshop will receive a certificate of completion, which satisfies CASAC/CPP/CPS credentialing renewal requirements.

  • Tuesday, October 14, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Human Services Workers
  • Instructor(s): Karen A. Vicente, MA, MSW, Social Work Consultant

#85 - HOW TO HANDLE DIFFICULT PEOPLE WITH SKILL, COMPOSURE AND TACT

From the mildly annoying who irritate you with their bothersome ways to the really hard-to-take person who consistently makes your workday a living nightmare, the workplace is filled with difficult people. At best, difficult people can make your work life unpleasant. At worst, they can make you lose sight of what really matters or cause you to say and do things that you might later regret. The good news is that it is fully within your power not to let difficult people get the best of you. This workshop will show you how to: skillfully handle the 10 most common difficult archetypes, control your emotions and gain a better understanding of the other person's motives so that you can take control of the situation and perform at your best when others are at their worst.

  • Wednesday, October 15, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All Staff
  • Instructor(s): Cassandra Mack, MSW/President, Strategies for Empowered Living, Inc./Trainer/Consultant

#3942 - THE CORE CONCEPTS OF TRAUMA-INFORMED CARE

Center for Trauma-Informed Practice

The evidence-based Core Concepts of Trauma-Informed Care provide a solid, actionable guide to trauma-informing your work in any social service setting, and also provide the foundation for choosing or implementing any model of Trauma-Informed Care.  This workshop will provide participants with a firm understanding of each of the Core Concepts, and their evidence basis.  Participants will also be helped to identify ways in which the Core Concepts can be used to adjust existing programming and to create programming that is trauma-informed.This workshop is a complement to the workshop, “Understanding PTSD and Complex Trauma”.  It is not required, but recommended that you attend both. 

  • Friday, October 17, 2014
  • 1:30 P.M. to 4:30 P.M.
  • Geared to: Human Services Workers, especially those working with a chronically stressed client population
  • Instructor(s): Brice Moss, LCSW-R, Director of Trauma-Informed Programming, Good Shepherd Services Mayra Lopez, LMSW, Director of Trauma-Informed Programming, Good Shepherd Services

#3932 - UNDERSTANDING PTSD AND COMPLEX TRAUMA

Center for Trauma-Informed Practice 

What began as battle fatigue and shell shock has come to be known as Post Traumatic Stress Disorder (PTSD) – symptoms of re-experiencing, hyper-arousal (fight) and/or dissociation (flight) following an overwhelming event.  The field has come to understand that there are forms of trauma that PTSD does not adequately encompass, and these are captured by the term complex trauma (either repeated, chronic trauma, or trauma that happens very early in life).  Complex trauma, as its name indicates, is much more complex than PTSD.  It affects multiple, core areas of the survivor’s functioning, and affects entire brain systems, both in terms of brain wiring and brain chemistry.  Additionally, it affects world view, as well as social, psychological and physical health.  The majority of those receiving services in social service and mental health agencies are survivors of complex trauma. This workshop will provide a clear understanding of both PTSD and complex trauma, and will include detail about the effects of complex trauma.  Diagnosis, misdiagnosis and treatment implications will also be discussed. This workshop is a complement to the workshop, “Core Concepts of Trauma-Informed Care”.  It is not required, but recommended that you attend both. 

  • Friday, October 17, 2014
  • 9:30 A.M. to 12:30 P.M.
  • Geared to: Human Services Workers, especially those working with a chronically stressed client population
  • Instructor(s): Brice Moss, LCSW-R, Director of Trauma-Informed Programming, Good Shepherd Services Mayra Lopez,LMSW, Director of Trauma-Informed Programming, Good Shepherd Services

#372 - GROUPS 101

This workshop touches all aspects of facilitating groups. From formation to execution, a variety of groups will be discussed with a special emphasis on adolescent groups. Topics covered will include: identifying the stages of group formation, establishing rules and setting goals, increasing member participation and commitment, and troubleshooting. This workshop is for individuals who want to run groups or those currently running groups, who want a strong refresher and to gain some new perspectives. This workshop will offer participants practical, hands-on experience.

  • Monday, October 20, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All Staff
  • Instructor(s): Karen Bernstein, LCSW-R, Adjunct Faculty NYU Silver School of Social Work/Consultant/Private Practice

#366 - CASE MANAGEMENT: ASSESSMENT

CASAC Renewal

The foundation of case management is the assessment. What are the concrete and psycho-social needs of the client?  What strengths and resources does the client bring to the case management process? In this workshop, we'll explore how to conduct a comprehensive, ethical, and useful assessment of client needs in order to enrich the case management process for the client.   At the end of the training, participants will understand the value of the assessment in the case management process, and the importance of their role in conducting it with clients.

This workshop is a complement to the workshop, "Case Management" on October 14, 2014.  It is not required, but recommended that you attend both.

Participants completing this workshop will receive a certificate of completion which satisfies CASAC/CPP/CPS credentialing renewal requirements.

  • Tuesday, October 21, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Human Services Workers
  • Instructor(s): Karen Vicente, MA, MSW Social Work Consultant

#399 - TF-CBT: A COMPREHENSIVE OVERVIEW OF THIS EVIDENCE- BASED PRACTICE FOR CLIENTS, CLINICIANS, SUPPORT AND ADMINISTRATIVE PROFESSIONALS

The purpose of this workshop is to educate caregivers and helping professionals alike so that they are able to understand and provide support to clients and clinicians who are using the evidenced-based treatment intervention of Trauma Focused Cognitive Behavioral Therapy (TF-CBT.)  Many children are exposed to traumatic life events such as child abuse, domestic violence, community violence, natural or man-made disasters, motor vehicle accidents or war. These stressors can lead to the development of a range of psychological difficulties. In this two-day workshop, the principles and techniques of TF-CBT will be introduced in an order that progressively builds one skill on another. The trauma-focused components of this model include stress management and relaxation techniques, affective expression and modulation skills, problem solving and social skills, creating the child’s trauma narrative, cognitive processing of the traumatic experience, and joint child-parent sessions. One central component of this model is the development of the child’s trauma narrative, which the child usually creates by writing and illustrating a book, which is then shared with the child’s caregivers in parallel therapy sessions. Additionally, the workshop will provide an orientation or refresher for clinicians who are interested in becoming certified in evidence-based TF-CBT.

 
  • Wednesday, October 22, 2014
  • Wednesday, October 29, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Mental health professionals (child-care staff, clinicians and administrators) as well as clients and caregivers
  • Instructor(s): Ellen Blaufox, LCSW/Administrative Supervisor, Linden Hill Residential Treatment Facility – Jewish Board of Family and Children’s Services

#277 - ENGAGING DIFFICULT TEENS

CASAC Renewal

The impact of gang violence, family conflict, and mental health concerns all contribute to acting out behaviors of some teens. Often times, these youth are more challenging to engage because of their lack of trust in helping professionals.  This interactive training, newly expanded from a half-day workshop held last spring on the same topic, provides a comprehensive overview of various creative techniques for communicating with and counseling tough teens. Specific examples of use of music, art, and communication techniques will be more thoroughly explored and modeled for practical use.

Participants completing this workshop will receive a certificate of completion which satisfies CASAC/CPP/CPS credentialing renewal requirements.

  • Friday, October 24, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Social Workers, Counselors, and Youth Development Staff
  • Instructor(s): Candice Jarvis, LCSW/Adjunct Professor, NYU School of Social Work/Consultant/Private Practice

#400 - ADVANCED SUPERVISION SKILLS

For the seasoned supervisor/manager who wants to feel rejuvenated, recharged and refreshed. This workshop will cover: recognizing and understanding the impact of your day to day interactions with your staff, learning how to deal with our ever changing environment in an outcome based world, working with difficult situations and staff, and understanding how to motivate your team and yourself. Leave feeling as though you understand your strengths as a manager and learn how to maximize your strengths and managerial assets.

  • Tuesday, October 28, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Supervisors/Managers with a Minimum of Three Years Experience
  • Instructor(s): Mamie McIndoe, MEd/Consultant

#3892 - CREATING TRAUMA-INFORMED SUPERVISORY PRACTICE: SUPERVISING TO PREVENT VICARIOUS TRAUMA AND TO MINDFULLY CREATE A POSITIVE PARALLEL PROCESS

Center for Trauma-Informed Practice 

This highly interactive workshop will review the ongoing effort at Good Shepherd Services to add trauma-informed supervision to trauma-informed care, and the social learning we have experienced along the way.  We will start with a review of what little information exists about supportive supervision in the literature, including an evidence based tool supervisors and agencies can use as a guide.  This workshop addresses how to use trauma-informed principals, concepts and tools in the supervisory practice and how to support staff’s resiliency and inoculate them against vicarious traumatization.

  • Thursday, October 30, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Supervisors in Human Services Workforce, especially those working with a chronically stressed client population
  • Instructor(s): Brice Moss, LCSW-R, Director of Trauma-Informed Programming, Good Shepherd Services Mayra Lopez, LMSW, Director of Trauma-Informed Programming, Good Shepherd Services

#178 - CROSSING BORDERS: WORKING WITH IMMIGRANT FAMILIES

CASAC Renewal

According to the U.S Census Bureau, there are about 34 million foreign born people living in the U.S.  Many of these families bring with them particular experiences impacting their lives including family separation, economic hardship, language barriers and psychological stress stemming from pressure to assimilate/acculturate.  Working with immigrant families in many ways requires us as service providers to utilize a specific set of skills that is sensitive to their experience.  The goals of this workshop are to: 1) increase participants' knowledge of recent trends, policies, and issues involving immigrants and their families 2) have participants examine the impact of pre and post migration experiences on the lives of immigrants and their families 3) enhance participants' assessment, treatment, and advocacy skills that are useful for working with immigrant families.

Participants completing this workshop will receive a certificate of completion which satisfies CASAC/CPP/CPS credentialing renewal requirements.

  • Friday, October 31, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All Staff
  • Instructor(s): Walter Vega, LMSW, Adjunct Lecturer, Columbia University School of Social Work

#401 - INDIVUDAL AND COLLECTIVE TRAUMATIC REENACTMENT: TRANSFORMATION TO HEALING

 Center for Trauma-Informed Practice

Trauma can be reenacted in the workplace in a number of ways, and on a number of levels. A reenactment can occur between a staff person and the participant with who s/he works. Beyond the individual or dyadic reenactment, there are group reenactments such as the parallel process and collective disturbance. In this highly interactive workshop, we will review the trauma reenactment triangle, as well as the healing triangle. We will review the need for addressing, rather than engaging in, forms of reenactment if the program wants to provide care that is minimally re-traumatizing. We will also review the group forms of reenactment. Finally, we will review how to indentify, address and ameliorate the effects of these different forms of reenactment.

  • Tuesday, November 04, 2014
  • 9:30 A.M to 4:30 P.M.
  • Geared to: All Professionals in the Human Services Workforce
  • Instructor(s): Brice Moss, LCSW-R, Director of Trauma-Informed Programming, Good Shepherd Services, Mayra Lopez, LMSW, Director of Trauma-Informed Programming, Good Shepherd Services

#403 - AN INTRODUCTION TO WORKING WITH FAMILIES

This training provides an introduction to the fundamentals of clinical practice with families. Participants will learn how to conceptualize the family as a system paying close attention to relational dynamics and patterns of interaction.  This will help workers reframe and broaden their understanding of the problems many families experience. Participants will learn the basic interviewing skills necessary for working with families as well as techniques for addressing issues including parent-child conflict, school problems, and communication impasses. The training will place an emphasis on how social locators such as race, gender identity, immigration status, and culture exert an influence on family relationships and the worker-client relationship.

  • Friday, November 07, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All Social Workers and Counselors Working with Families
  • Instructor(s): Walter, Vega, LCSW/Private Practice

#235 - PROFESSIONAL BOUNDARY ISSUES FOR SERVICE PROVIDERS

CASAC Renewal

This workshop will address a range of boundary scenarios relevant to human service providers including the ethical significance of professional boundaries and the potential impact of boundary violations.  Vignettes and role-playing exercises will be used to enhance skill building areas such as setting limits and assertive role clarification between client and counselor, as well as counselor and supervisor.

Participants completing this workshop will receive a certificate of completion which satisfies CASAC/CPP/CPS credentialing renewal requirements.

  • Monday, November 10, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Social Workers and Counselors
  • Instructor(s): Andrew Hamid, PhD, ACSW, CASAC/ Professor of Social Work, Columbia University

#358 - TIME MANAGEMENT: EFFECTIVE TOOLS AND TECHNIQUES TO MAXIMIZE YOUR DAY AND LIFE!

This workshop will teach participants how to manage themselves, others and utilize their time more effectively. We will use interactive exercises and real world problems to learn time management principles, values and the top ten time management mistakes.  Core skills that will be shared are: prioritization, dealing with interruptions and effectively planning for your day.  Every participant will leave with a plan and a new attitude to maximize their time.

 

  • Wednesday, November 12, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All Staff
  • Instructor(s): Mamie McIndoe, MEd/Consultant

#34 - ENGAGING HARD-TO-REACH YOUTH: USING STORYTELLING THERAPEUTICALLY WITH CHILDREN AND ADOLESCENTS

This workshop will focus on how to use stories as an engagement tool with hard to reach youth. The stories also encourage a young person’s respect and compassion for others and help them cope with anxiety, depression, low self esteem, and stress in their lives. This training is applicable to staff working with youth between the ages of five and eighteen. This material can also be used effectively with adults.

  • Thursday, November 13, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Staff Working with Children and Youth
  • Instructor(s): Karen Bernstein, LCSW-R, Adjunct Faculty, NYU Silver School of Social Work/Consultant/Private Practice

#148 - ADOLESCENT SUICIDE: PREVENTION, DETECTION, INTERVENTION

CASAC Renewal

This interactive workshop takes on a topic that can scare many caregivers and service providers: the very real risks of adolescent suicide. The combination of developmental stage, hormonal changes, and self-esteem variances make this population at greater risk for suicide than almost any other, yet there are also very concrete ways of providing support to teens who may be at risk for self-harm. By the close of the workshop participants will have a deeper understanding of adolescent emotional development; potential warning signs of suicide risk; and concrete, practical interventions to provide the best chances for an adolescent's survival through such a critical and challenging time.

Participants completing this workshop will receive a certificate of completion which satisfies CASAC/CPP/CPS credentialing renewal requirements.

  • Friday, November 14, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All Staff
  • Instructor(s): Mara E. Gottlieb, LMSW/Founder, Talking Changes/Adjunct Lecturer, NYU School of Social Work/Consultant

#77 - IDENTIFICATION AND REPORTING OF CHILD ABUSE AND MALTREATMENT

 CASAC Renewal

This half-day workshop is designed to help social workers and caseworkers identify signs and indicators of child abuse and maltreatment. Participants will be able to identify indicators of child abuse and maltreatment, articulate the basis for culturally sensitive interventions, distinguish maltreatment from non-maltreatment and identify cultural stressors that can lead to possible maltreatment. This workshop is approved by the NYS Dept. of Education and offered under Provider # 70558.

Participants completing this workshop will receive a certificate of completion which satisfies CASAC/CPP/CPS credentialing renewal requirements.

 

  • Monday, November 17, 2014
  • 9:30 A.M. to 12:30 P.M.
  • Geared to: All Staff
  • Instructor(s): Vernon Dietz, LCSW/Trainer/Consultant/Private Practice

#203 - SUPERVISING CHALLENGING EMPLOYEES

Employees can be challenging in many ways, from the way they interact with their peers to their behavior with their supervisors. This course will look at eight types of challenging people and see how these challenges play themselves out through the power and authority issues of the supervisory relationship.

  • Wednesday, November 19, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Managers & Supervisors
  • Instructor(s): Karen A. Vicente, MA, MSW, Social Work Consultant

#193 - RELAX, RELATE, RELEASE: HUMAN SERVICE PROFESSIONALS NEED SUPPORT AND ENCOURAGEMENT TOO

 As human service professionals we are charged with the significant task of helping others overcome self-defeating behavior and achieving an enhanced quality of life. We counsel, we coach, we listen, we support, and we help clients gain access to information and resources. In order to help our clients achieve an enhanced quality of life, we must first take care of ourselves. This means that we need to manage stress, create balanced lives, build support systems, invest in our growth, continue to dream, set goals, and eliminate the things in our lives that do not serve our highest good. In this workshop you will be guided through a series of exercises that will help you transform the way you work and live. Topics covered include: developing a clear sense of purpose for work and for life, how to identify and eliminate what's draining you, how to create a more balanced life, how to take charge and re-charge your career, and how to reconnect with self and build a community of support.

  • Thursday, November 20, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All Staff
  • Instructor(s): Cassandra Mack, MSW/ President, Strategies for Empowered Living /Trainer/Consultant

#396 - CYBERBULLYING: UNDERSTANDING, PREVENTION & INTERVENTION

This workshop provides participants who work with young people a comprehensive understanding of cyberbullying.  Content will cover information about who is at risk, how to prevent cyberbullying behavior and how to intervene.

  • Friday, November 21, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Anyone Working with Children or Adolescents
  • Instructor(s): Courtney Granger, Director of Young Adult Career Education and Counseling Services, Lutheran Medical Center, MSW

#157 - MOTIVATIONAL INTERVIEWING: MOVING CLIENTS THROUGH STAGES OF CHANGE

CASAC Renewal

This workshop will focus on how to motivate clients to change problematic behaviors. Beginning with a theoretical framework for understanding the process of change, participants will learn how to assess clients on a continuum of readiness for change and target strategies appropriate to the client’s stage of change.  

 Participants completing this workshop will receive a certificate of completion which satisfies CASAC/CPP/CPS credentialing renewal requirements.

 

  • Monday, December 15, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All Staff
  • Instructor(s): Andrew Hamid, PhD, ACSW, CASAC/Professor of Social Work, Columbia University

#356 - THE TEEN SELF-ESTEEM WORKSHOP STRATEGIES TO HELP TEENS BUILD CONFIDENCE, RESILIENCE, RESPECT, AND PERSONAL EFFICACY

Helping adolescents build high self-esteem is key to their success. As a youth service provider you have many opportunities to help adolescents build self-esteem, which will be explored in this workshop. In this workshop adapted from the book, "Young, Gifted and Doing It: 52 Power Moves for Teens," by Cassandra Mack, participants will discover simple yet effective strategies that they can utilize to help adolescents build developmental assets, healthy confidence and high self-esteem. The objectives of this workshop are to help participants:  develop a better understanding of the four criterion for healthy self-esteem in order to help teens strengthen their core self-esteem; explore strategies to build developmental assets in teens utilizing the 40 Developmental Assets Framework; explore ways to help teens identify self-defeating beliefs and behaviors that create deficits in their lives and set them up to fail; help teens recognize how low self-esteem can lead to depression, underachievement, poor relationships and high-risk behaviors; help teens develop a better understanding of the correlation between self-respect, respect for others and healthy self-esteem.

  • Tuesday, December 16, 2014
  • 9:30 A.M. to 4:30 P.M
  • Geared to: Youth Service Providers
  • Instructor(s): Cassandra Mack, MSW/President, Strategies for Empowered Living, Inc./Trainer/Consultant

#383 - CONFLICT RESOLUTION WITH ADOLESCENTS: PREVENTION, INTERVENTION AND REPAIR

This workshop is designed for anyone interested in gaining a working understanding of the skills for effective conflict resolution with young people. Over the course of the training participants will be able to implement strategies in prevention, intervention, and repair. Through a highly interactive training process, participants will work closely with the facilitator and each other to develop tools that can be applied to direct practice or can be shared with staff and implemented in your organization or school setting.

  • Wednesday, December 17, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Direct Service Providers and Supervisors working with young people
  • Instructor(s): Courtney Granger, MSW/Director of Young Adult Career Education and Counseling Services, Lutheran Medical Center

#402 - TRAUMA-INFORMED CRISIS RESPONSE

 Center for Trauma-Informed Practice

This highly interactive workshop will demonstrate the need for a thoughtful, coordinated response to crisis that strikes within or that affects a program.  It will cover the required components of such a response, as dictated by an understanding of trauma, and how trauma can affect individual staff, teams, departments or even the agency as a whole.  Content will include information for line staff, for supervisors, for directors and for senior leadership in heightening their awareness to the need, and information on how to identify crisis, and how to respond in a way that maintains the emotional health and functionality of those affected by a crisis event.

  • Thursday, December 18, 2014
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Human Services Workers, especially Leaders, Supervisors and Managers
  • Instructor(s): Brice Moss, LCSW-R, Director of Trauma-Informed Programming, Good Shepherd Services, Mayra Lopez, LMSW, Director of Trauma-Informed Programming, Good Shepherd Services

Workshop Locations

Unless otherwise noted, all workshops take place at: 

 

12 West 12th Street

New York, NY  10011

(near Fifth Avenue in the First Presbyterian Parish House)

 

T  212-243-7070, ext. 479

F  212-337-0060

E  HSW@goodshepherds.org

Fees

As of September 1, 2008 the following fees are in effect:


Half Day Training - $65

One Day Training - $125

Two Day Training - $250

HSW Mailing List

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