GOOD SHEPHERD SERVICES

#85 - HOW TO HANDLE DIFFICULT PEOPLE WITH SKILL, COMPOSURE AND TACT

From the mildly annoying who irritate you with their bothersome ways to the really hard-to-take person who consistently makes your workday a living nightmare, the workplace is filled with difficult people. At best, difficult people can make your work life unpleasant. At worst, they can make you lose sight of what really matters or cause you to say and do things that you might later regret. The good news is that it is fully within your power not to let difficult people get the best of you. This workshop will show you how to: skillfully handle the ten most common difficult archetypes, control your emotions and gain a better understanding of the other person's motives so that you can take control of the situation and perform at your best when others are at their worst.

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#359 - ENGAGING WITH OUR CLIENTS

How do human service workers align with clients and ensure that they keep returning for services?  What do engagement skills look like and how do we know engagement is actually happening?  Engagement is an ongoing process with all of our clients in every interaction with them. In this workshop, we will explore everything from how we greet our clients to how we conduct our interventions, and how clients interpret our actions.  We will also practice implementing our engagement skills in client interactions, and look at how we evaluate our own effectiveness. 

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#339 - HIP HOP AS A TOOL TO TEACH LIFE SKILLS TO YOUTH: A FRAMEWORK FOR PRACTICE

Love it or hate it, hip hop is here to stay. The attraction that it holds for youth is powerful - rejecting the status quo and appealing to the need for self-expression. When hip hop is carefully utilized it can serve as a gateway into urban youth culture and a strategy for exploring social issues that impact today's teens and drive youth trends. This workshop will provide an historical framework for hip hop and present strategies for utilizing hip hop culture and popular urban music to teach basic life skills to youth. 

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#39 - PLAY THERAPY

This two-day workshop will provide an overview of the field of play therapy as well as focus on the bio-psycho-social-cultural perspective of child development and functioning during the latency age (6-11). Participants will learn how to formulate assessments through the use of play. In addition, experiential exercises and case material will be used to illustrate how to use play to identify developmental risk factors.

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#281 - BUILDING MORALE AND MOTIVATING STAFF

This workshop for supervisors and managers will define morale and motivation in terms of team building and improving team functionality. It will cover the definition of the terms morale and motivation. An assessment tool to help supervisors analyze the emotional climate of their staff on a program and agency level will be outlined; and techniques for enhancing motivation will be provided.  This workshop looks closely at supervisory styles in terms of their impact on morale and provides concrete tools for helping staff to move forward.

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#360 - IDENTIFYING AND DEVELOPING STRATEGIES TO DEAL WITH BULLYING

This highly interactive workshop will look at bullying in a variety of ways including reasons for bullying, types of bullying, empowering the victim and community, and helping a bully learn other strategies to feel powerful.  This workshop will help participants look at their own feelings about bullying and focus in on developing strategies to prevent bullying, or best process bullying when it is happening.  It will also look at some of the cultural competence issues connected to behavior support and behavior management.  Participants are encouraged to bring real life examples from their practice to the workshop.

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#254 - CRISIS INTERVENTION COUNSELING SKILLS

CASAC

This workshop will focus on what a crisis is and how to recognize the effects on people. Participants will identify what the goal of an intervention should be and strategies that would accomplish that goal.

Participants completing this workshop will receive a certificate eligible for CASAC (section 2)/CPP (section 4)/CPS (renewal) credit.

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#361 - ADVANCING YOUTH DEVELOPMENT (AYD)

This workshop is an active learning experience that helps youth workers and educators explore research-based theories and practices that lead to better outcomes for young people and helps them develop a common language and approach to their work. Based on the idea that young people are at the center of their own development, driving their own growth, the workshop helps practitioners develop action plans that provide young people with the services, supports and opportunities that encourage them to take advantage of their talents, make good choices and achieve successful adulthood. The workshop also ensures that action plans created by participants reflect youth needs and include concrete ways in which to implement core concepts of youth development and factors that foster resiliency in young people, into practitioners' everyday work with youth. Attendees will participate in role play, small group work and activities that invite skill practice.

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#328 - NOW WE SEE YOU - RECOGNIZING THE SIGNS OF TEEN DEPRESSION AND HOW TO TREAT IT

Depression is often misdiagnosed and untreated in teens, particularly females and females of color. This workshop will provide workers with information around recognizing the signs of depression in youth (as they are often different from what occurs with adults.) Special attention will be paid to the issues facing "at risk" teenage girls and what makes them "at risk" for depression. The workshop will highlight how race and gender influence the likelihood that the adolescent will develop depression, as well as how these facts impact on how they receive treatment. Other factors that contribute to teenage depression (such as: family history, genetic predisposition, pop culture and the media) will also be considered.

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#91 - CUTTING: UNDERSTANDING SELF-ABUSIVE BEHAVIOR AS A DEFENSE IN TRAUMATIC RE-ENACTMENT AND HOW TO INTERVENE

By the close of this workshop, participants will be able to better understand how their clients have come to use cutting as a maladaptive coping mechanism and what it is that they get from this behavior in terms of helping themselves manage affect or re-experiencing traumatic events. Participants will learn how to contract with and talk to clients around changing this behavior to more adaptive and helpful coping skills. The goals for this workshop are to provide concrete intervention strategies and a context for understanding cutting behavior in terms of defensive coping.

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#151 - YOUNG, GIFTED AND DOING IT: HOW TO PLAN AND FACILITATE A TEEN POWER MOVE GROUP

The teenage years are filled with lots of choices and challenges. The decisions that a teen makes today can have long term and sometimes lifetime consequences. For this reason, it is essential that teens are equipped with skills and information to help them succeed in every aspect of life – school, career, economic, social, emotional and personal growth. This workshop will assist youth service providers in helping teens to step beyond the stereotypes and refuse to buy into negative media hype. Specifically, this workshop will show participants how to plan and facilitate a “Young, Gifted and Doing It,” group with the goal of providing teens with practical tools for lifelong success and achievement. Participants need to bring two magazines to be used for a collage.

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#34 - ENGAGING HARD-TO-REACH YOUTH: USING STORYTELLING THERAPEUTICALLY WITH CHILDREN AND ADOLESCENTS

This workshop will focus on how to use stories as an engagement tool with hard to reach youth. The stories also encourage a young person's respect and compassion for others and help them cope with anxiety, depression, low self esteem, and stress in their lives. This training is applicable to staff working with youth between the ages of five and eighteen. This material can also be used effectively with adults.

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#319 - WORKING WITH WEST INDIAN AND AFRICAN-AMERICAN YOUTH

In this engaging workshop participants will explore the unique cultural experiences of West Indian and African American youth, and the differences between the two cultures in communication, family systems, and self-image from a culturally informed perspective.  Participants will develop program components that speak to the uniqueness of both groups. This workshop will help participants create youth groups, and develop activities and programs that are culturally sensitive to the needs of and effective with West Indian and African American youth. 

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#210 - RELAPSE PREVENTION WITH MULTIPLE SUBSTANCE ABUSERS

CASAC

This workshop will provide participants with strategies for preventing relapse among clients who are striving to maintain abstinence from multiple substances. An overview of substance abuse relapse issues and concepts of relapse prevention will be briefl y presented and discussed. Prepared case vignettes and videotaped case examples will be used to apply concepts. Participants will have an opportunity for hands-on skills development through role play. Emphasis will be placed on helping clients cope with relapses.

Participants completing this workshop will receive a certificate eligible for CASAC (section 2)/CPP (section 4)/CPS (renewal) credit.

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