The Human Services Workshops Calendar

Below please find our current list of workshops organized by month.  Identify your selection(s) from the list below by workshop number and proceed to the online registration form.  Please be sure to review our Registration Information page for important details about the registration process.



If you are a counselor, case worker, group leader, youth advocate, educational enrichment specialist or any professional in the human service sector who works directly with youth, this workshop is a must for you. It is essentially Youth Work 101. In this exciting, action-packed workshop adapted from the book, “Smart Moves That Successful Youth Workers Make” participants will be provided with a framework for effective youth work. The workshop will cover the following: the seven core competencies for effective youth work, the seven roles of the front-line service provider and how to manage each, the 3 most common mistakes that youth workers make and how to avoid them as well as how to maintain appropriate boundaries with youth without coming across as cold and unapproachable. Participants will walk away from this workshop with the foundational tools for effective youth work. 

  • Tuesday, June 02, 2015
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Youth service providers and staff working in summer programs
  • Instructor(s): Cassandra Mack/MSW President, Strategies for Empowered Living, Inc./Trainer/Consultant


 Center for Trauma-Informed Practice

What began as battle fatigue and shell shock has come to be known as Post Traumatic Stress Disorder (PTSD) – symptoms of re-experiencing, hyper-arousal (fight) and/or dissociation (flight) following an overwhelming event. The field has come to understand that there are forms of trauma that PTSD does not adequately encompass, and these are captured by the term complex trauma (either repeated, chronic trauma, or trauma that happens very early in life). Complex trauma, as its name indicates, is much more complex than PTSD. It affects multiple, core areas of the survivor’s functioning, and affects entire brain systems, both in terms of brain wiring and brain chemistry. Additionally, it affects world view, as well as social, psychological and physical health. The majority of those receiving services in social service and mental health agencies are survivors of complex trauma. This workshop will provide a clear understanding of both PTSD and complex trauma, and will include detail about the effects. Additionally, the Core Concepts of Trauma-Informed Care will explored as a means to provide a solid, actionable guide to trauma-informing your work and also provide the foundation for choosing or implementing any model of Trauma-Informed Care. This workshop will also provide participants with a firm understanding of each of the Core Concepts, and their evidence basis. Participants will also be helped to identify ways in which the Core Concepts can be used to create programming that is trauma-informed.

  • Wednesday, June 03, 2015
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: Human services workers, especially those working with a chronically stressed client population
  • Instructor(s): Brice Moss, LCSW-R, Director of Trauma-Informed Programming, Good Shepherd Services


Conflict is inevitable, even in the best relationships. No matter how close, how understanding or how compatible people are, there will be times when their perceptions, needs, desires, concerns and goals will differ. In this workshop, participants will explore communication and conflict management skills, and develop an understanding that: (1) conflict is normal; (2) how we deal with conflict may affect the outcome; and (3) there are constructive ways to respond to conflict.

  • Friday, June 05, 2015
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All staff
  • Instructor(s): Cheryl Cutrona, Esq. Executive Director, Good Shepherd Mediation Program


This creative workshop helps the human services professional think like an entrepreneur using techniques highly prized by entrepreneurs such as recognizing opportunities, creative problem solving, minimizing risk and maximizing return with limited resources. In one full day session you will be motivated, reconnect with your passions and energized to act like and feel like an owner in your working day. Bring your open mind to brainstorming sessions and creative idea generation modules and learn creative problem solving and how to see possibilities and solutions and understand many perspectives. You will take your experience into your work and life every day, with the goal of seeking better outcomes for the people you work with and yourself.

  • Tuesday, June 09, 2015
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All human services workers
  • Instructor(s): Carrie McIndoe, Trainer, Consultant, Private Practice


CASAC Renewal

This workshop will focus on how to motivate clients to change problematic behaviors. Beginning with a theoretical framework for understanding the process of change, participants will learn how to assess clients on a continuum of readiness for change and target strategies appropriate to the client’s stage of change.  

 Participants completing this workshop will receive a certificate of completion which satisfies CASAC/CPP/CPS credentialing renewal requirements.


  • Tuesday, June 16, 2015
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All staff
  • Instructor(s): Andrew Hamid, PhD, ACSW, CASAC/Professor of Social Work, Columbia University


This workshop offers tips on different techniques and types of professional writing, including correspondence and reports. It is designed to help strengthen skills of effective business and professional communication in both oral and written modes. After successful completion of this course, participants will have the skills necessary to communicate effectively in a variety of professional situations. This workshops will cover the following types of professional writing: emails, business letters (positive news letters, negative news letters, fundraising letters, cover letters), internal memos, proposals, and reports (progress reports, informative reports, recommendation reports, business plans).

  • Wednesday, June 17, 2015
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All human services workers
  • Instructor(s): Carrie McIndoe, Trainer, Consultant, Private Practice


This comprehensive two-day workshop details all aspects of facilitating, from formation to execution, a variety of groups with a special emphasis on adolescent groups. Topics covered will include identifying the stages of group formation, establishing rules and setting goals, increasing member participation and commitment, and troubleshooting. This workshop is for individuals who want to run groups or those currently running groups who want a strong refresher and to gain some new perspectives. This training will offer participants practical, hands on experience.

  • Thursday, June 18, 2015
  • Thursday, June 25, 2015
  • 9:30 A.M. to 4:30 P.M.
  • Geared to: All staff
  • Instructor(s): Karen Bernstein, LCSW-R, Adjunct Faculty NYU Silver School of Social Work/Consultant/Private Practice

Workshop Locations

Unless otherwise noted, all workshops take place at: 


12 West 12th Street

New York, NY  10011

(near Fifth Avenue in the First Presbyterian Parish House)


T  212-243-7070, ext. 479

F  212-337-0060



As of September 1, 2008 the following fees are in effect:

Half Day Training - $65

One Day Training - $125

Two Day Training - $250

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